Hi, whenever the installdir exits prior to the installtion (e.g "c:\program files\myApp") the unisntaller is not created.

Any idea why?

Thanks, Guy L

asked 21 Mar '16, 10:08

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Guy Linksman
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edited 21 Mar '16, 10:09

Hi! Can you run the installer with --debugtrace debug.txt options and send the debug.txt file to support@bitrock.com for us to troubleshoot it?

(23 Mar '16, 04:50) jesus ♦♦

just did :)

Thanks, Guy L

(27 Mar '16, 03:16) Guy Linksman

For the record, the issue was caused by the installer switching to upgrade mode when detecting the installation directory existed, which may not mean there is a valid previous installation. When using the upgrade mode the uninstaller is not created but the uninstall information is updated.

link

answered 30 Mar '16, 09:07

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alejandror ♦♦
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Asked: 21 Mar '16, 10:08

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Last updated: 30 Mar '16, 09:07