I'm getting the following message in my installer log: Creating Uninstaller Problem creating uninstaller. Installation may have not completed correctly.

I've tried running it in the debugger, but there's no way to step into the "Creating Uninstaller" section. Any ideas?

asked 29 Aug '13, 12:18

danish's gravatar image

accept rate: 0%

There may be many reasons for this - often this happens if <uninstallerDirectory> specifies an invalid directory or <uninstallerName> contains a path. Could you check if you have those set in your project file, and if yes, remove so the default uninstaller directory and name is used?

If that does not help track down the issue, could you run the installer with --debugtrace debug.txt options and send us the debug.txt file to support@bitrock.com.

We will then check the debug file for any potential reasons for the failure.


answered 30 Aug '13, 07:08

wojciechka's gravatar image

wojciechka ♦♦
accept rate: 26%

If I remove the <uninstallerdirectory> command it creates an uninstaller. However, I need to be able to specify the folder for the uninstaller. The folder is created by a post-installation step. It definitely exists before the "create uninstaller" step is logged in the debug log.

(30 Aug '13, 11:35) danish

If the directory exists, it may be that the setting is not properly understanding the value. Could you send us the debug file and the project file you are using to suppor@bitrock.com?

(02 Sep '13, 07:27) juanjo ♦♦

Any ideas?

(03 Sep '13, 10:06) danish

Hi Danish, we have not received your debug file. Did you send it?

(03 Sep '13, 11:11) juanjo ♦♦
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Asked: 29 Aug '13, 12:18

Seen: 1,494 times

Last updated: 03 Sep '13, 11:11