What is the best way to give feedback to BitRock?

I'm a (very happy) user with a free BitRock Installer license for my freeware application and have two small suggestions (Installer language should depend on OS language, not on regional settings/Checkbox labels in the Completing-Setup-wizard-page are not clickable). I'm not quite sure whether I should open a support ticket, just send a mail (to tech support?), post here or if there's another way.

asked 01 Mar '12, 09:25

deiruch's gravatar image

accept rate: 0%

Thank you for the suggestions. For all future questions and comments, you can either contact our support or use this website to post them here. Both are monitored by our support.

The UI language currently uses regional settings as users may use an operating system in different version than their preferred languages. This is consistent with how many applications also do this. However, I will add your recommendation to our bug tracking system.

As for checkbox labels not being clickable, this depends on OS and UI mode used - currently this is an issue on Windows. We will investigate this as well.


answered 01 Mar '12, 10:07

wojciechka's gravatar image

wojciechka ♦♦
accept rate: 26%

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Asked: 01 Mar '12, 09:25

Seen: 777 times

Last updated: 01 Mar '12, 10:07