I have been facing an issue with installer created through Bitrock (BitRock InstallBuilder Professional 9.5.1) . On some machines (Windows 7 and Windows 8.1) when I try to run exe it just displays a blank window and nothing happens (Snapshots Below). Although this issue is encountered on a couple of machines only and works as designed on others. I have created two different installers (both based upon Bitrock) and it seems to be an issue with both installers on these machines. Below is the detail of Windows 8.1 on which this issue is encountered :
Win 8.1 64bit Internet browser: Chrome C:drive free space: 3.3GB wired LAN
Please suggest any possible reason for such behavior of installer on these machines and also possible solution.
Thanks in advance
asked 16 Jun '15, 02:47