Installer can not work with "Unable to initialize installer. Is /tmp writable ?" message.

We have right permission about /tmp, /var/tmp, /usr/tmp directory and we can make some test files in installer log directory. (/tmp, /var/tmp, /usr/tmp) but installer still not work with same message. (also, bitrock_installer_xxx_.log file was not created.)

so, I want to change installer internal log directory and test. Could I change the value of 'installer_installation_log' variable for bitrock_installer_xxx_.log file ?

Installer version : 7.0.5 Platform : HP IA64

asked 20 Mar '12, 03:56

BlueCloud's gravatar image

accept rate: 0%

The error is not related to creating the installation log, but rather with not being able to write to use /tmp directory for initializing resources.

Could you check if latest InstallBuilder version also has this issue? Does the InstallBuilder 8.1.0 installer for HP-UX also write the same error?

Does the HP-UX machine have all the updates installed? Can you send us more details about the OS version and CPU to


answered 20 Mar '12, 04:01

wojciechka's gravatar image

wojciechka ♦♦
accept rate: 26%

Can I customize the log file's name and location? I like to put it in the installdir with a different name.

(21 May '12, 21:43) gt8967884

While the original error may be another error, it is possible to set installation log directory with <installationlogfile>. This will copy the log to another location after installation.

The <removelogfile> tag can be set to 1 to also remove original log file in temporary directory after installation. For example:

<project> <installationlogfile>${installdir}/install_log.txt</installationlogfile> <removelogfile>1</removelogfile> </project>

(22 May '12, 05:40) wojciechka ♦♦

Thanks, that is helpful.

(22 May '12, 13:53) gt8967884
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Asked: 20 Mar '12, 03:56

Seen: 1,909 times

Last updated: 22 May '12, 13:53